Keep Your Fireplace or Stove Running Like New

When it comes to maintaining your fireplace or stove, Best Fire Hearth & Patio holds itself to a higher standard.

Whether it’s a gas fireplace, insert, wood-burning fireplace, pellet stove, or outdoor fireplace or fire pit, our NFI-certified technicians can handle your repair and maintenance needs.

We also offer chimney inspection services for our customers.

Our Repair & Maintenance Process

Our customers can schedule an appointment for repair and maintenance services to replace parts, diagnose issues, and clean and tune-up the appliance.

  • Schedule a home visit —One of our NFI-certified technicians will schedule a home visit that works with your schedule.
  • Complete inspection — A detailed inspection will be performed to identify issues with your fireplace or stove with recommendations for ensuring your appliance is performing at it best.
  • Fullservice repair, cleaning, and tuning – We can repair broken parts, clean the fireplace and gas logs, as well as ensure everything is functioning properly.

Sign Up for the Privilege Service Program

Our technicians are available for appointments year-round when you need us most. But consider getting peace of mind by signing up for our priority service program today.

The Privilege Service Program from Best Fire includes a multitude of services designed to keep your equipment running like new.

Signing up for our program will give you a variety of benefits, including:

  • Priority Breakdown Service — All active Privilege Service Program members will receive priority service for the term of the program and receive service within five (5) business days of a breakdown.
  • Replacement Parts Coverage — A Best Fire technician will repair or replace any failing part within the Program terms at no additional charge to you.
  • One Full-Service Tune-Up — A Best Fire technician will automatically perform a complete tune-up on your hearth product 24 months after activation date.

Coverage does not include replacement of batteries, lighting pilot burners, regular glass cleaning, damage due to neglect, improper installation, accident, nature, and/or fire.

For more information about our repair and maintenance services, contact us today.