While taking the necessary precautions to ensure our locations are safe for customers and staff as well as abiding by federal Center for Disease Control (CDC) guidelines and those set forth by the New York State Governor’s Office, we want our customers to know we are here for you.
How To Reach Us
In Store & By Phone
Our appliance stores are considered essential. We are available to answer any questions you might have.
If you are experiencing any COVID-19 symptoms or have been in contact with someone who is experiencing symptoms and/or has tested positive, please contact us by phone to help keep our customers and employees safe.
Albany Showroom
- Monday 9am to 6pm
- Tuesday 9am to 6pm
- Wednesday 9am to 8pm
- Thursday 9am to 8pm
- Friday 9am to 6pm
- Saturday 9am to 4pm
- Sunday CLOSED
Troy Warehouse (Parts & Service)
- Monday 7:30am to 4pm
- Tuesday 7:30am to 4pm
- Wednesday 7:30am to 4pm
- Thursday 7:30am to 4pm
- Friday 7:30am to 4pm
- Saturday CLOSED
- Sunday CLOSED
Video Call
We are available through video using FaceTime and Google Duo on mobile devices.
Through these video calls, we can virtually present in-store products and discuss your project and service needs. Call our showroom at (518) 245-6639 to schedule a video call with us.
No-Contact Delivery
We are also offering no-contact delivery to backyards or driveways for all orders.
Staying Safe In-Store & Beyond
We are committed to doing our part in preventing the spread of COVID-19 by following the CDC’s guidelines above and will continue to do so for the foreseeable future.
Our employees are monitored for symptoms each day and are asked to stay home if they feel sick.
To enforce the 6-foot physical distancing rule, the number of clients that can be in our showrooms at one time has been reduced.
We have also implemented frequent sanitization and disinfecting of all surfaces inside of our properties.